Frequently Asked Questions
Everything you need to know about your MOTHERLAND shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $100, while a flat rate of $7.95 applies to orders below that threshold.
What is your return and exchange policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Exchanges are free, while returns for a refund to the original payment method incur a $5 restocking fee.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. As MOTHERLAND designs range from slim to oversized fits, we recommend checking the individual garment measurements against your own body metrics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Are MOTHERLAND garments ethically produced?
Sustainability and ethics are at our core. We partner exclusively with Fair Trade certified factories and prioritize organic or recycled fabrics to ensure a minimized environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.